In the Enel X Way app, select the desired local Wi-Fi network. Enter the Wi-Fi network password, if necessary. Then, select CONNECT CHARGER TO WIFI. The app connects the JuiceBox to the Wi-Fi network. Enter the charger’s name and address. Then, select "→" button. Select between Unlock to charge or Connect and charge. Then, select "→" button.All you need to do is download the Enel X Way app and re-register using the same email address you previously used for the EV JuiceNet app. For security reasons and to protect your data, you need to create this new account. The same email address is used to identify and automatically import your charger information.Enel X Global Retail is the Enel Group global business line operating in the field of energy supply and energy management services.Its aim is to provide an ecosystem of integrated solutions, based on a platform business model that includes assets for optimizing and self-producing energy, and premium energy efficiency and management solutions, easily adoptable by everyone.Enel X Global Retail is reinventing the way we live in cities. Enel X Global Retail allows public administrations to make more advantageous and efficient choices for their communities and to have control of their energy assets. Cities are provided with an ecosystem of innovative solutions, in addition to electricity and gas supply, to meet the ...Enel X is the ideal partner to design, install, maintain and manage electro-terminals for e-bus charging thanks to in-depth preliminary studies on topography, user habits, local traffic and weather—the first step in designing the most efficient infrastructure and to calibrate the smart charging software. Meeting the 24x7x365 Demands of Electrification. From powering an EV-driven future to meeting the growing challenges of decarbonization, energy resilience, and cost, utilities are at the leading edge of the global energy transition. Enel X is here to help shoulder the load with a portfolio of utility-scale, utility-tested solutions delivering ...All you need to do is download the Enel X Way app and re-register using the same email address you previously used for the EV JuiceNet app. For security reasons and to protect your data, you need to create this new account. The same email address is used to identify and automatically import your charger information. Totul pentru reîncărcarea mașinii cu aplicația JuicePass unde poți configura bugete, vedea locații de încărcare și găsi harta cu stațiile de încărcare.Aire Acondicionado, Encimeras, Temperado de Agua, Movilidad Eléctrica, Energía Solar, Smart Home, Iluminació y mucho más! Descubre las Mejores Ofe ... May 8, 2019 · Consider the following when shopping for an EV charging station: 1. Convenience. A 240-volt level 2 charger recharges a typical EV 4 to 5 times faster than a 102-volt level 1 charger will. Our JuiceBox Pro 40 charges an electric car up to 13x faster than a level 1 charger, which is why the majority of EV drivers opt for a level 2 charger at home. About Us Our Company Power your ride with the best charger on the market Up to 9x faster charge Easy to use & install Convenient & stylish JuiceNet for all Earn cash for flexible charging Control electricity costs & renewable energy mix View all case studies Sign up for news and offers © 2023 Enel X Way USA, LLC. All Rights Reserved Shop for High Powered, Smart EV Charging Stations. Experience faster, smarter, cleaner charging for your plug-in electric vehicle. Our electric car charging stations provide convenient charging for all EVs on the market, including Tesla. Get our best-selling EV chargerging solutions for home or commercial use today. All you need to do is download the Enel X Way app and re-register using the same email address you previously used for the EV JuiceNet app. For security reasons and to protect your data, you need to create this new account. The same email address is used to identify and automatically import your charger information.In a web browser, navigate to 10.10.10.1 or to setup.com to view a list of available Wi-Fi networks. Select the desired Wi-Fi network. Enter the Wi-Fi network password, if necessary. Click Connect. Verify that the JuiceBox is connected by checking that the "Network" indicator on the enclosure is solid blue.Charging. Will using a JuiceBox with a higher electrical output than my vehicle's on-board charger cause damage? JuiceBox and 120V operation. What happens now that Tesla lowers charge rate to 8-9 amps? How long will it take to charge my EV on 120V vs 240V? WiFi, LTE 4G, and Ethernet-enabled smart EV charging station (Level 3 DCFC station) featuring two charging ports. Attract new customers or tenants by offering fast charging. Drivers can charge electric vehicles up to 80% battery capacity in under 30 minutes. Allow drivers to easily access and pay via mobile device or optional credit card terminal.Enel X's Customer Support team is available 24x7x365 whether you are having trouble logging in, need support during a demand response dispatch, or need software support. [email protected]. +1 888 363 7662. Enel X e-Mobility support can be reached via chat or email 24/7, or by phone during these hours: 8am to 1am EST (Mon-Fri); Welcome to Enel X. ‎ BUSINESSES ‎ UTILITIES ‎ PUBLIC SECTOR Your Strategic Energy Partner We offer smart, simple and fast technologies and services to help our customers make more intelligent decisions about the way energy is used, created, stored and managed. Demand Response Enel X Way is a mobile application that allows you to manage electric vehicle charging wherever you are. At home - with your JuiceBox - as well as in the city, on urban and main roads and at various strategic locations (supermarkets, parking lots and shopping centers). The App works on all iOS and Android smartphones. JuiceBox (2020 release) Configure JuiceBox Using Bluetooth Video. JuiceBox 32 Data Sheet. JuiceBox 40 Data Sheet. JuiceBox 48 Data Sheet. JuiceBox NEMA Enclosure Standards. JuiceBox Lock.Make valuable energy choices, achieve sustainability goals and optimize energy spending with Enel X Ireland's integrated solutions for commercial and industrial companies.Turn off the circuit breaker to the NEMA 14-50 outlet or hardwired electrical connection. WARNING: Do not continue this installation until the circuit breaker is turned off. Use a stud sensor to determine an appropriate mounting location, then use the 2 screws to secure the wall bracket. Insert the enclosure screws into the enclosure, as shown. email ( [email protected]) for commercial customer support. phone at +1.844.584.2329 (844-JUICEBX). Contact Enel X Way Customer Support.The impact of electric mobility can be measured. Thanks to the Enel X Way ecosystem, we can calculate in a concrete way how the adoption of electric vehicles improves the health of the people and the planet. We created an algorithm to calculate the CO2 saved by adopting electric vehicles. By converting the kWh delivered into its CO2 equivalent ...Moderniza la iluminación en tu municipio con el alumbrado público inteligente. Te contamos en qué consiste el servicio de alumbrado público, sus beneficios y cómo puedes adquirirlo con Enel X. …. Enel X te ofrece un servicio de recarga que te ayudará a implementar este modelo sostenible sin costos adicionales.rob levine
Enel X y Ferrari aceleran el camino de las energías renovables de Maranello. Reforzando una «alianza» energética iniciada en 2022, los socios están creando una comunidad energética …. El proyecto permitirá convertir el Estadio San Carlos de Apoquindo en el primer recinto deportivo de Chile en combinar …. Incorporar energía solar en ...Benefits: simple payment structure; discount to utility rates. Customer buys the system and pays for ongoing O&M and enrollment in energy market programs. Benefit: customer keeps 100% of the financial value after incurring project costs. Units: $/kWh solar + $/month storage (% split with Enel X) Units: $/kWh (single rate)Mapa puntos de carga para vehículos eléctricos. Conoce la ubicación de las Electrolineras: los puntos de carga-electrolineras están presentes en espacios públicos y privados. Tales como estaciones de servicio, estacionamientos públicos, centros comerciales, edificios, viviendas particulares, entre otros. Boasting decades of experience and a thorough knowledge of the energy industry, Enel X is the qualified energy partner of choice. Our goal is to improve C&I companies’ efficiency, circularity and sustainability through the sale, design, installation, maintenance, and financing of on-site energy generation and infrastructure solutions.A roadmap to energy efficiency. Enel X Global Retail enables commercial and industrial companies to consciously make valuable and efficient choices, and to gain control over their energy assets, managing their consumption and achieving their sustainability goals. It does this using an ecosystem of integrated solutions, including energy ...Sabemos que tienes dudas o inquietudes sobre nuestras soluciones para el hogar, queremos ayudarte lo antes posible. ¡Inscríbete y te contactamos!email ( [email protected]) for commercial customer support. phone at +1.844.584.2329 (844-JUICEBX). Contact Enel X Way Customer Support.No dejes que los imprevistos de salud arruinen tu calidad de vida. Desde Enel X consideramos la salud y el bienestar de nuestros usuarios importante, por eso desarrollamos un servicio que se adapta a tus necesidades, con acceso oportuno y directo, donde podrás agendar citas médicas, asesorías con especialistas, obtener diagnósticos y ...No dejes que los imprevistos de salud arruinen tu calidad de vida. Desde Enel X consideramos la salud y el bienestar de nuestros usuarios importante, por eso desarrollamos un servicio que se adapta a tus necesidades, con acceso oportuno y directo, donde podrás agendar citas médicas, asesorías con especialistas, obtener diagnósticos y ...No dejes que los imprevistos de salud arruinen tu calidad de vida. Desde Enel X consideramos la salud y el bienestar de nuestros usuarios importante, por eso desarrollamos un servicio que se adapta a tus necesidades, con acceso oportuno y directo, donde podrás agendar citas médicas, asesorías con especialistas, obtener diagnósticos y ... logan aquatic center
Aire Acondicionado. Climatiza tu hogar con los equipos de bajo consumo y alta eficiencia energética. Encuentra aquí las mejores marcas en aire acondicionado y climatiza tu hogar con una temperatura ideal todo el año.Welcome to Enel X. ‎ BUSINESSES ‎ UTILITIES ‎ PUBLIC SECTOR Your Strategic Energy Partner We offer smart, simple and fast technologies and services to help our customers make more intelligent decisions about the way energy is used, created, stored and managed. Demand Response Enel X permite a sus clientes usar la tecnología para transformar la energía en nuevas oportunidades de crecimiento y progreso. Somos una empresa con profundas raíces en el sector de la energía y tenemos una estrategia abierta dirigida hacia la digitalización, la sostenibilidad y la innovación. Ofrecemos tecnologías inteligentes ... Enel X North America, Inc. Registered office: DE - The Corporation Trust Company, 1209 North Orange Street Wilmington, Delaware 19801 Tax ID: 87-069830387-0698303Enel X Global Retail is the Enel Group global business line operating in the field of energy supply and energy management services.Its aim is to provide an ecosystem of integrated solutions, based on a platform business model that includes assets for optimizing and self-producing energy, and premium energy efficiency and management solutions, easily adoptable by everyone.No olvides poner el nuevo indicativo 601, principalmente si llamas desde un celular. También tienes la posibilidad de comunicarte con nosotros mediante la siguiente página web: enelx.com.co. Desde cualquiera de estos dos canales puedes agendar una cotización para que te enviemos la información.Enel X obtiene Sello de Cuantificación de Huella de Carbono. Un reconocimiento otorgado por el Programa Huella Chile, el cual que pone en valor los esfuerzos de Enel X por …. Soluciones Energeticas. Enel X y Ferrari aceleran el camino de las energías renovables de Maranello. Reforzando una «alianza» energética iniciada en 2022, los ... About Us Our Company Power your ride with the best charger on the market Up to 9x faster charge Easy to use & install Convenient & stylish JuiceNet for all Earn cash for flexible charging Control electricity costs & renewable energy mix View all case studies Sign up for news and offers © 2023 Enel X Way USA, LLC. All Rights Reserved An electric bus plugs into the electricity grid to get charged, and stores the electricity in batteries (often located on the roof). The batteries power an electric engine. Since an electric engine has fewer parts than an internal combustion engine, it requires less maintenance. When the batteries are depleted, the bus is recharged at charging ...Enel X permite a sus clientes usar la tecnología para transformar la energía en nuevas oportunidades de crecimiento y progreso. Somos una empresa con profundas raíces en el sector de la energía y tenemos una estrategia abierta dirigida hacia la digitalización, la sostenibilidad y la innovación. Ofrecemos tecnologías inteligentes ...snes emulators
In a web browser, navigate to 10.10.10.1 or to setup.com to view a list of available Wi-Fi networks. Select the desired Wi-Fi network. Enter the Wi-Fi network password, if necessary. Click Connect. Verify that the JuiceBox is connected by checking that the "Network" indicator on the enclosure is solid blue.Education, discussion and planning are important aspects to ensure renewable energy has a positive impact on your business. With Enel North America, you can establish and achieve your renewable energy goals through analysis of your organization-wide priorities and cost-benefit analyses to determine the right approach for your business. Enel X Global Retail empowers customers to make sustainable, affordable, and efficient choices to have more control over their energy management and consumption, providing them with an ecosystem of integrated and easy-to-use energy efficiency solutions in the home and for people: electricity, gas, fiber, cooling and heating solutions, photovoltaics, smart home devices, and assistance to ensure ...Demand Response allows commercial, industrial or institutional organisations to offer their capacity to support the electricity grid in exchange for regular payments. It helps to balance the intermittency of variable wind and solar power by providing instant, dispatchable capacity to the grid when called on. Businesses respond by powering down ... Enel X obtiene Sello de Cuantificación de Huella de Carbono. Un reconocimiento otorgado por el Programa Huella Chile, el cual que pone en valor los esfuerzos de Enel X por …. Soluciones Energeticas. Enel X y Ferrari aceleran el camino de las energías renovables de Maranello. Reforzando una «alianza» energética iniciada en 2022, los ... Enel X Global Retail empowers customers to make sustainable, affordable, and efficient choices to have more control over their energy management and consumption, providing them with an ecosystem of integrated and easy-to-use energy efficiency solutions in the home and for people: electricity, gas, fiber, cooling and heating solutions, photovoltaics, smart home devices, and assistance to ensure ... Mapa puntos de carga para vehículos eléctricos. Conoce la ubicación de las Electrolineras: los puntos de carga-electrolineras están presentes en espacios públicos y privados. Tales como estaciones de servicio, estacionamientos públicos, centros comerciales, edificios, viviendas particulares, entre otros.Sabemos que tienes dudas o inquietudes sobre nuestras soluciones para el hogar, queremos ayudarte lo antes posible. ¡Inscríbete y te contactamos!If you suspect an issue with your JuiceBox product, please contact us at [email protected] or by calling us at 844.584.2329. Our factory trained technicians will review the problem with you and if appropriate provide a Return Material Authorization (RMA) number to facilitate your return.Shop for High Powered, Smart EV Charging Stations. Experience faster, smarter, cleaner charging for your plug-in electric vehicle. Our electric car charging stations provide convenient charging for all EVs on the market, including Tesla. Get our best-selling EV chargerging solutions for home or commercial use today. Enel X's Customer Support team is available 24x7x365 whether you are having trouble logging in, need support during a demand response dispatch, or need software support. [email protected]. +1 888 363 7662. Enel X e-Mobility support can be reached via chat or email 24/7, or by phone during these hours: 8am to 1am EST (Mon-Fri);Transformando la energía en Perú y el mundo. Enel X guía la transformación de la energía en todo el mundo. Haciendo sencillo lo complejo, Enel X permite a sus clientes usar la tecnología para transformar la energía en nuevas oportunidades de crecimiento y progreso.Enel X | 198,085 followers on LinkedIn. Be in control of your energy | We work to provide an ecosystem of integrated solutions easily adoptable by everyone and designed on the needs of people ... Enel X | 198,085 followers on LinkedIn. Be in control of your energy | We work to provide an ecosystem of integrated solutions easily adoptable by everyone and designed on the needs of people ... eloqua
WiFi, LTE 4G, and Ethernet-enabled smart EV charging station (Level 3 DCFC station) featuring two charging ports. Attract new customers or tenants by offering fast charging. Drivers can charge electric vehicles up to 80% battery capacity in under 30 minutes. Allow drivers to easily access and pay via mobile device or optional credit card terminal. Enel X is full of incredibly bright, driven employees who are passionate about their work. Our mission to change the way the world uses energy, backed by our disruptive technology and passionate employees, makes Enel X a great place to work. The combination of work-life balance, excellent benefits, a team-oriented environment, and a mission ... Enel X Way is a mobile application that allows you to manage electric vehicle charging wherever you are. At home - with your JuiceBox - as well as in the city, on urban and main roads and at various strategic locations (supermarkets, parking lots and shopping centers). The App works on all iOS and Android smartphones. Public transportation and electric buses for a sustainable future. Enel X’s services for electric bus networks around the world are set to become even better. Electrification. +1. The Second Life of EV Batteries. Innovative applications for reuse of electric vehicles (EV) batteries. Sustainability.Share the love & savings. Earn $100 for every successful commercial EV charging referral - and your workplace, apartment building or favorite business partner will get 10% off their order. Configure and tailor user groups, and access payment options for your EVSE asset portfolio. Reduce operating costs by controlling and capping peak energy ...Benefits: simple payment structure; discount to utility rates. Customer buys the system and pays for ongoing O&M and enrollment in energy market programs. Benefit: customer keeps 100% of the financial value after incurring project costs. Units: $/kWh solar + $/month storage (% split with Enel X) Units: $/kWh (single rate)Proveemos sistemas de hogares inteligentes, eficiencia energética, mantenimiento, servicios de reparación, asistencias y soluciones de pago para hacer tu hogar más eficiente, inteligente y cómodo.En Enel X queremos estar cerca de ti respondiendo y dando solución a todas tus dudas y consultas. completa este formulario y te contactamos lo más pronto Entra in Enel X Pay e scopri un mondo di servizi per te: pagamenti e ricariche sul web o in negozio e un conto corrente online per gestire le tue finanze.The following modules provide extra support for customers with 100+ utility accounts. Period Accruals Module. To better track and predict utility spend, Enel X can provide estimates of forthcoming utility costs using historic cost data and calculate accruals using predefined methodologies to support more accurate budgeting and reporting. Energy solutions for people, governments and businesses | Enel X Who We Are Our Offer Our Commitment Media Join Us Be in control of your energy We improve people’s daily lives by enabling everyone to actively make better energy choices. FIND OUT MORE The virtuous circle of Electrification Benefits: simple payment structure; discount to utility rates. Customer buys the system and pays for ongoing O&M and enrollment in energy market programs. Benefit: customer keeps 100% of the financial value after incurring project costs. Units: $/kWh solar + $/month storage (% split with Enel X) Units: $/kWh (single rate)Enel X is the ideal partner to design, install, maintain and manage electro-terminals for e-bus charging thanks to in-depth preliminary studies on topography, user habits, local traffic and weather—the first step in designing the most efficient infrastructure and to calibrate the smart charging software. Consumul anual de energie. Simularea este calculată cu ajutorul datelor oferite, cu unicul scop de a demonstra potențialele beneficii ale instalării unui sistem fotovoltaic. Pentru a primi o propunere mai exactă, te rugăm să completezi formularul de contact. Echipa noastră de specialiști te va contacta pentru a-ţi oferi mai multe detalii!highway 58Proveemos sistemas de hogares inteligentes, eficiencia energética, mantenimiento, servicios de reparación, asistencias y soluciones de pago para hacer tu hogar más eficiente, inteligente y cómodo. Driven by these changing trends, battery energy storage is becoming a key technology to support the energy transition. Enel X is among the leading global system integrators of behind-the-meter (BTM) Battery Energy Storage System (BESS). Our three turnkey solutions — Standalone Storage, Solar-plus-Storage and Microgrid — are designed around ... In a web browser, navigate to 10.10.10.1 or to setup.com to view a list of available Wi-Fi networks. Select the desired Wi-Fi network. Enter the Wi-Fi network password, if necessary. Click Connect. Verify that the JuiceBox is connected by checking that the "Network" indicator on the enclosure is solid blue. What the Limited Warranty Covers. Enel X Way supports its JuiceBox Residential and JuiceBox Commercial (Non-Residential) charging stations with a manufacturer’s warranty to the original purchaser of the product. The warranty covers defects in materials and workmanship during the warranty period for each JuiceBox as set forth in the chart below. Demand Response allows commercial, industrial or institutional organisations to offer their capacity to support the electricity grid in exchange for regular payments. It helps to balance the intermittency of variable wind and solar power by providing instant, dispatchable capacity to the grid when called on. Businesses respond by powering down ...No dejes que los imprevistos de salud arruinen tu calidad de vida. Desde Enel X consideramos la salud y el bienestar de nuestros usuarios importante, por eso desarrollamos un servicio que se adapta a tus necesidades, con acceso oportuno y directo, donde podrás agendar citas médicas, asesorías con especialistas, obtener diagnósticos y ... No dejes que los imprevistos de salud arruinen tu calidad de vida. Desde Enel X consideramos la salud y el bienestar de nuestros usuarios importante, por eso desarrollamos un servicio que se adapta a tus necesidades, con acceso oportuno y directo, donde podrás agendar citas médicas, asesorías con especialistas, obtener diagnósticos y ...JuiceBox Pro 40 is a compact, high power, fully ruggedized, WiFi-equipped EVSE. The JuiceBox Pro 40 is the ideal EV charging station for businesses that want to provide fast and affordable EV charging services to their customers, tenants and employees. The JuiceBox Pro 40 is rated for both indoor and outdoor use and is designed to accommodate ... JuiceBox Manual (JuiceBox 32A, 40A, 48A) – Enel X Way. Enel X Way. Residential Products. JuiceBox (2020 release)Get the Best Price and Terms on Wholesale Purchases. With our proven auction technology, Enel X drives competition among bidders to deliver the best price available, provides transparency into the auction for buyers and sellers, and integrates with your existing procurement processes. Over 20 years and 60,000 pricing events, Enel X has mastered ...JuiceBox Pro 40 is a compact, high power, fully ruggedized, WiFi-equipped EVSE. The JuiceBox Pro 40 is the ideal EV charging station for businesses that want to provide fast and affordable EV charging services to their customers, tenants and employees. The JuiceBox Pro 40 is rated for both indoor and outdoor use and is designed to accommodate ... WiFi, LTE 4G, and Ethernet-enabled smart EV charging station (Level 3 DCFC station) featuring two charging ports. Attract new customers or tenants by offering fast charging. Drivers can charge electric vehicles up to 80% battery capacity in under 30 minutes. Allow drivers to easily access and pay via mobile device or optional credit card terminal.a little to the left game
En Enel X queremos estar cerca de ti respondiendo y dando solución a todas tus dudas y consultas. completa este formulario y te contactamos lo más pronto JuiceBox Pro 40 is a compact, high power, fully ruggedized, WiFi-equipped EVSE. The JuiceBox Pro 40 is the ideal EV charging station for businesses that want to provide fast and affordable EV charging services to their customers, tenants and employees. The JuiceBox Pro 40 is rated for both indoor and outdoor use and is designed to accommodate ... If you suspect an issue with your JuiceBox product, please contact us at [email protected] or by calling us at 844.584.2329. Our factory trained technicians will review the problem with you and if appropriate provide a Return Material Authorization (RMA) number to facilitate your return.Enel X's Customer Support team is available 24x7x365 whether you are having trouble logging in, need support during a demand response dispatch, or need software support. [email protected]. +1 888 363 7662. Enel X e-Mobility support can be reached via chat or email 24/7, or by phone during these hours: 8am to 1am EST (Mon-Fri);Totul pentru reîncărcarea mașinii cu aplicația JuicePass unde poți configura bugete, vedea locații de încărcare și găsi harta cu stațiile de încărcare.Share the love & savings. Earn $100 for every successful commercial EV charging referral - and your workplace, apartment building or favorite business partner will get 10% off their order. Configure and tailor user groups, and access payment options for your EVSE asset portfolio. Reduce operating costs by controlling and capping peak energy ... JuicePump 175kW is built to last and made for high utilization customer needs including fleets and re-fueling stations. Faster charging Drivers can charge vehicles up to 80% in under 20 minutes. Eligible for incentives JuicePump is approved for utility and state-sponsored incentive programs including CALeVIP, MassEVIP and others.city of compton
UL Certified with universal EV compatibility, JuicePedestal is an all-purpose commercial charging station for EV drivers. Affordably priced, JuicePedestal offers flexible charging port configurations and multiple payment options. Versatile Power Options Choose between a 32 amp, 40 amp and 48 amp output to charge electric vehicles quickly and ... Enel X Global Retail empowers customers to make sustainable, affordable, and efficient choices to have more control over their energy management and consumption, providing them with an ecosystem of integrated and easy-to-use energy efficiency solutions in the home and for people: electricity, gas, fiber, cooling and heating solutions, photovoltaics, smart home devices, and assistance to ensure ...Aire Acondicionado. Climatiza tu hogar con los equipos de bajo consumo y alta eficiencia energética. Encuentra aquí las mejores marcas en aire acondicionado y climatiza tu hogar con una temperatura ideal todo el año.Charge electric vehicles quickly and conveniently with JuiceBox smart charging stations. EV charging equipment is a wise investment for businesses of all types because the amenity can help attract more customers or employee talent as a perk, and increase the time spent at your property. JuiceBox Pro 40 Commercial 40A WiFi-enabled EVSE. JuiceBox Manual (JuiceBox 32A, 40A, 48A) – Enel X Way. Enel X Way. Residential Products. JuiceBox (2020 release)Enel X's Customer Support team is available 24x7x365 whether you are having trouble logging in, need support during a demand response dispatch, or need software support. [email protected]. +1 888 363 7662. Enel X e-Mobility support can be reached via chat or email 24/7, or by phone during these hours: 8am to 1am EST (Mon-Fri);